Last Updated 2019
We collect your Personal Information on the Site to enhance the services we offer you, maintain and improve the Site, protect the security of you and our Site, comply with legal obligations, and inform you about other services and products that may be available. We collect Personal Information about you when you interact with or utilize services offered on this Site, such as:
- Creating a profile with us;
- Making reservations, accommodation requests and payments;
- Consenting to marketing communications;
- Connecting or interacting with us through social networks (e.g., Facebook, Google+, Twitter); or
- Requesting customer support
Personal Information includes:
- Postal or billing address;
- E-mail address;
- Telephone or mobile number;
- Payment card information;
- Government identification (e.g., passport identification to verify traveller identities);
- Location via IP address;
- Device being used (for our mobile site);
- Cookies and similar technologies;
- Member hotel stay information;
- Your preferences regarding your member hotel stay (e.g. bed size); and
- Other relevant data
Collection of Information
We collect Personal Information about you that you provide to us or that we obtain while you are using the Site. Even if you do not provide us with any Personal Information, we collect certain non-personal information about how you use our Site. This information cannot identify you and is used for statistical purposes only.
Protection of Information
We maintain reasonable technical, electronic, and organizational security procedures to maintain the security of Personal Information, and safeguard Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access. While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit. It is your responsibility to safeguard any email or password that you have created or used in connection with this site.
Use and Sharing of Information
We use Personal Information to provide you with services from our Site, to build features that will make the services available on the Site easier to use, to contact you about these services, and to send advertisements, marketing material or other offers that we think might be of interest to you.
We do not share your Personal Information with other hotels, affiliated companies, external service providers, third party vendors, agents, or otherwise.
We only process your Personal Information to the extent reasonably necessary to fulfill your requests and meet our legitimate business and legal objectives. We may also use what we know about you to offer you other products and services. We may combine your online information with information collected from offline or online sources, or information we already have.
Cross-Border Data Transfers
You have control on how we use your Personal Information for marketing. If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed or receive any other communication from Blu Zen, please follow the unsubscribe link in the relevant communication. Even after you opt-out or update your marketing preferences, we may still contact you for transactional or informational purposes. These include, for example, customer service issues, surveys, or any questions regarding a specific reservation.
Use of this Website by Children
Persons under the age of 18 are not eligible to reserve any services on our Site. Blu Zen does not knowingly collect Personal Information from persons under the age of 18, and users under the age of 18 should not submit any Personal Information to this site. If Blu Zen has actual knowledge that Personal Information about a child under 18 years old has been collected, then we will take the appropriate steps to delete this Personal Information.
Changes to the Policy
Front Street, Caye Caulker Village